Delivery Policy:
Shipping Schedule: We strive to ship your product within 2 business days of receiving your order. Orders placed will be processed on the next business day.
Shipping Method: We use reputable shipping carriers to ensure timely and secure delivery of your Item. Tracking information will be provided once your order has been dispatched.
Delivery Time: Delivery times may vary depending on your location. Typically, domestic deliveries arrive within 2 business days.
Shipping Charges: Shipping fees are calculated based on the destination and weight of the package. You will see the shipping cost at checkout before confirming your order.
Delivery Address: Please ensure that the shipping address provided is accurate and complete to avoid any delays. We are not responsible for lost or delayed shipments due to incorrect addresses provided by the customer.
Delivery Confirmation: Once your item has been delivered to the address provided, it is considered delivered. We are not responsible for any theft or damage that may occur after delivery.
Return Policy:
Returns & Exchanges: We want you to be completely satisfied with your item. If you are not satisfied with your purchase, please contact us within 3 days of receiving your order to initiate a return or exchange.
Return Eligibility: To be eligible for a return or exchange, the item must be unused, in its original packaging, and in the same condition as when you received it. We reserve the right to refuse returns that do not meet these criteria.
Return Process: To initiate a return or exchange, please contact our customer service team for instructions. You will be responsible for return shipping costs unless the return is due to our error or a defective product.
Refunds: Once we receive your returned item and verify its condition, we will process your refund or exchange within one week. Refunds will be issued to the original method of payment.
Damaged or Defective Items: If your item arrives damaged or defective, please contact us immediately for assistance. We will work with you to resolve the issue as quickly as possible, including providing a replacement or issuing a refund.
Non-Returnable Items: Some items may not be eligible for return or exchange due to hygiene reasons or other restrictions. These items will be clearly marked as non-returnable on our website.
Cancellation Policy: Orders can be canceled within 10 hours of placing the order. Once the order has been processed and shipped, it cannot be canceled. Please contact us as soon as possible if you need to cancel your order.